Resume

Experience

May 2017 - Current

Human Centered Design Consultant / CoCreator

Creaholic SA

Consulting businesses in transformation projects, by developing and implementing a Customer Experience / Human Centered Design Strategy. Consulting and Co-Creating with companies on product- and service development projects. Providing Design Thinking training for companies. Leading the business development of an incubation project for technology innovation in the Medtech area. Supporting management in organizational development and strategic planning.

July 2015 - April 2017

Human Centered Design Consultant / CoCreator

Swisscom (Schweiz) AG

Consulting product- and service development project for residential customers and internal security. Consulting in the area of Design Thinking, Service Design, Design Strategy, Research und Acceptance & Usability Testing.

October 2014 - June 2015

Intern Business Acceleration

Swisscom (schweiz) AG

Responsible for conceptualizing, organization and hosting internal innovation events at Swisscom (Innovation Week, Product Day, usw.) Project lead in introducing a virtual Incubation Hub for Swisscom - a single point of contact for all decentralized product- and service development projects at Swisscom.

October 2014 - June 2015

Program Assistant Design Management, International Bachelor’s Program

Lucerne University of Applied Sciences and Arts

April 2011 - June 2013

IT Support (Part Time While Attending University)

PwC Switzerland

April 2006 - September 2009

IT Support

PwC Switzerland

April 2006 - September 2006

IT Systems Engineer

Jung Electronic AG

Education

2019

EXECUTIVE MASTER OF BUSINESS ADMINISTRATION (EMBA)

École polytechnique fédérale de Lausanne (EPFL)

2013

BACHELOR OF ARTS in INdustrial Design DESIGN MANAGEMENT, INTERNATIONAL

Lucerne University of Applied Sciences and Arts

2009

Vocational High School

GESTALTERISCHE BERUFSMATURITÄTSSCHULE ZÜRICH

2005

Apprentiship IT Systems Engineer

ISE AG / Technische Berufsschule Zürich (TBZ)

SKILLS

Customer Experience Design / Service Design

Human Centered Design / Design Thinking

Prototyping

Strategic Planning (Innovation / CX)

Design Research

New Product Development

Innovation Management

Business Model Innovation

Lean Startup / Agile Development Methodology

Design for Sustainability

SOFTWARE SKILLS

PHOTOSHOP

INDESIGN

ILLUSTRATOR

SKETCH

MS OFFICE

WORDPRESS

JOOMLA

TYPO3

Awards

2019

Accenture EXCellence Award for Best Strategic and Innovative Project

ECOLE POLYTECHNIQUE FÉDÉRALE DE LAUSanne (EPFL)

2015

Top Praktikant 2015

Swisscom (Schweiz) AG
(Visited 10 times, 1 visits today)